Q What Turnaround Time Do You Offer Normally?
Under normal conditions, we ship your orders in 10 to 12 business days after approval of press-ready designs. We offer free shipping on standard orders within the USA and Canada with applicable terms and conditions.
Q Can I Get Urgent Deliveries?
Yes, you can get your orders in 4 to 6 business days with very minimal additional charges.
Q: Do You Ship Outside Of The United States of America?
Yes, we also facilitate clients from other countries such as UK, Canada, and Australia. However, free shipping is available for specified countries.
Q: What Type Of Boxes Do You Manufacture?
Respecting clients’ requirements, we manufacture a wider range of packaging boxes, including folding and rigid boxes. We allow clients to send us their preferences so we can provide the most exact solutions following their requirements. We also offer boxes with window die-cuts.
Q: Can I Ensure What Would Be Final Product Look Alike?
Normally, we provide clients with 2D and 3D views of ordered products. This makes it easy for them to know what their boxes will look like as the final product. On bulk orders, physical samples can also be requested; however, terms and conditions are applicable.
Q: Do JustCustomBoxes Offer Volume Discounts?
Yes, we offer special volume discounts on bulk orders to help our clients in getting the best yet economical solutions.
Q: Which Printing Techniques Do You Use?
Our team of skilled and dedicated experts always uses state-of-the-art printing techniques to print your ordered solutions. They use offset, digital, and screen printing technologies that are available in-house.
Q: What File Format Is Appropriate For Submitting Printing Designs?
For printing designs, you can send us in PSD, AI, and PDF formats with a minimum of 300dpi.
Q: Which Payment Methods Do You Accept?
We accept payments via multiple methods, including Amex, Check, PayPal, Visa, Master, and Discover.
Q: In what form do you ship the boxes?
For secure and rapid shipping of ordered boxes, we ship them in flat and glued form. Flat shipping also saves cost and space.
Q: How Can I Place an Order?
JustCustomBoxes has made it easy to place an order for required packaging or printing solutions. There are 4 easy steps for placing and processing an order.
• Quote submission
• Providing us your artwork
• Approval of press-ready/digital proof
• We will transfer your order to the product after the payment confirmation